How do you create a modern hotel experience that also feels personal and welcoming?
For Verdde Hotel Lakselv, located in the heart of Finnmark, the change began in a place where guests spend much of their time: the hotel room. The hotel wanted to provide its guests with a more modern experience while also creating new opportunities to communicate information and service directly on the rooms' TV screens. With the help of Binero Cloud TV, the hotel took the step from traditional TV solutions to a digital platform tailored for today's hotel guests.
Verdde Hotel Lakselv is located between the magnificent Porsangerfjorden and the vast mountain landscapes. The hotel is a natural meeting place for both business travellers and tourists who want to experience Northern Norway's unique nature and culture. With a focus on hospitality, comfort and personal service, the hotel strives to create a homely experience for every guest.
The rooms at the hotel offer everything guests need for a comfortable stay, but the TV solution had not developed at the same pace as guests' expectations. The older TVs lacked modern features and provided limited opportunities to inform guests or enhance the hotel experience.
For Verdde Hotel Lakselv, it was not just about replacing hardware. The goal was to create a modern TV solution for hotels that both improves the guest experience and makes it easier to communicate important information directly in the room.
We wanted to switch to modern smart TVs and a more contemporary solution."
Anna Borch, responsible at Verdde Hotel Lakselv.
To meet today's demands for hotel TV, Verdde Hotel Lakselv chose to implement Binero Cloud TV in all hotel rooms. The solution combines modern smart TV features with a platform for digital guest communication.
Through the TV screens, the hotel can now easily display welcome messages, opening hours, local information, and tips on activities in the surrounding area. The TV has thereby become a natural information channel that strengthens the connection between the hotel and guests throughout the stay.
“The most important thing for us has been the modernisation of the TV solution and that guests are now met with new smart TVs in the rooms.”
Aina Borch, manager at Verdde Hotel Lakselv
With new smart TVs in all rooms, Verdde Hotel Lakselv has taken another step in developing the hospitality experience. Guests are met with modern technology that makes their stay more comfortable, while the hotel has gained a flexible channel for information and service.
For the hotel, the solution means better opportunities to communicate with guests, while guests get a more modern and cohesive experience from check-in to check-out. The result is a hotel TV that is not only used for entertainment but also contributes to increased service, better information, and a stronger guest experience.
The goal is simple: to make every guest feel welcome, cared for, and at home, in the unique nature and culture of Northern Norway – while the hotel gains new opportunities to inform, inspire, and create added value throughout the stay with the help of Binero Cloud TV.
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