By using our services, you accept our data protection policy and our processing of your personal data. You also agree that we may use various communication methods, such as email, SMS, telephone or support systems, to send information to you.
It is important that you read and understand our privacy policy before using our services.
Personal data that we may process includes your name, contact details (address, email address, and phone number), personal identification number, billing information, login details, and when you contact our support team, we collect the information you provide to us so that we can assist you with your inquiry, recorded calls, as well as IP address and other information collected via cookies and similar technologies. We also store data about which of our services you order and use, as well as how you use them.
When you visit our website, we collect information via cookies. More information about our cookies and how we use them can be found in our cookie policy.
On our website, you can contact us via a form or chat with us using a third-party service that collects your name, email address and chat history. This information may be stored and processed for other purposes, as described below.
If you are a private individual or sole trader and a customer with us, most of the information we collect and process about you will consist of personal data.
If you come into contact with Binero as an employee of one of our customers or as a user of our services, we will process your personal data, including information about your use of our services, so that we can:
Your personal data will be processed by us so that we can:
If you are employed by a company that is a supplier or partner to us, your personal data will be processed by us so that we can:
Personal data is information collected in connection with a job application, such as your CV, cover letter, name, date of birth, address, phone number, photo, gender, previous work experience, grades, education, personal characteristics and family circumstances. Personal data is also collected during interviews, where applicable, and may also be collected in connection with reference checks prior to employment.
Sensitive personal data is only processed if necessary or if you explicitly consent to the processing. For example, sensitive personal data may be processed if you have a disability or other special needs that we need to consider in the recruitment process.
We have some premises and properties where we have camera surveillance in and around our properties, such as office premises or server rooms that have a high security value. Cameras are installed where we have assessed that there is a need. These locations are clearly marked with signs at each site.
We have an extensive system with several security layers through logical network restrictions, access levels, alarms, and various types of intrusion protection. We also work according to the principles of "Privacy by design" in our development, both internally and together with our partners.
We are also certified according to ISO 9001 (Quality) and ISO 27001 (Data security), which means we work in a structured way with routines and processes to comply with the security and quality systems that these certifications entail.
All personnel are also trained in data protection and receive annual updates on this.
The data subject has the right to receive information when personal data is processed. Information about the processing of personal data shall be provided by us as the data controller both when the data is collected and when the data subject otherwise requests it.
The data subject has the right to contact you as the data controller to find out whether personal data is being processed or not.
The data subject has the right to contact us as the data controller and request that incorrect information be corrected. This also means that the data subject has the right to supplement any missing personal data that is relevant to the purpose of the personal data processing. That we as the data controller must also ensure that the information is accurate and updated is already evident from the basic principles in the General Data Protection Regulation.
If data is corrected at the request of the data subject, we as the data controller must inform those to whom the data has been disclosed that the information has been corrected. However, this does not apply if it proves impossible or involves a disproportionate effort. The data subject also has the right to request information about to whom the data has been disclosed.
The data subject has the right to request the deletion of data, provided that the information is no longer necessary for the purpose for which it was collected or otherwise processed, or if there is no legal basis for processing the data.
The data subject has the right to contact you as the data controller to find out whether personal data is being processed or not.
The data subject has the right to contact you as the data controller to find out whether personal data is being processed or not.
In certain cases, the data subject has the right to receive personal data concerning them for use elsewhere, for example to transfer the data to another data controller.
The data subject has the right to submit a complaint to the Swedish Data Protection Authority (IMY) if they believe we are processing their data in violation of the General Data Protection Regulation.
If you wish to exercise your rights, please contact our data protection officer as soon as possible.
As a customer, you can log in to our portal at any time to check the data stored in your account and, in most cases, modify or delete it. You have the right to request that we delete the data we have stored about you. For certain purposes, such as due to accounting laws and other relevant legislation, we must retain the data even after a deletion request has been processed.
We have undergone training and internal GDPR certification for all our staff in all departments, and do so continuously once a year. We also have specialist expertise and supplier/system support to keep ourselves updated and work actively to follow the directives and try to make this easier even for our customers.
We are certified according to the ISO 9001 quality standard, ISO 14001 environmental management standard, and ISO 27001 information security standard, and have met the stringent requirements for procedures, processes, and various systems included therein.
The content of this privacy policy may change over time. We will always maintain our customers' privacy and comply with all data protection laws within the EU and Sweden. If we make any major changes, these will be communicated via email and in your customer portal. If you want to stay updated, we recommend that you read this policy regularly.
Other important information about how we work with GDPR, both as a data processor and data controller, can be found in our data protection policy and our annex to the data processing agreement, which describes how we process personal data in our capacity as data processor. For other questions, please refer to IMY (The Swedish Authority for Privacy Protection), which has excellent information and guides for working with GDPR.
