Hotels with cutting-edge technology

Being at the forefront of technology is crucial – both for the guest experience and for your hotel.

It is no secret that project management is at the heart of Binero's business. But our project management also goes hand in hand with keeping our customers technically up to date. With the rapid advancement of technology, it is difficult to stay ahead of the curve in the long term – especially when developments are progressing at an ever-faster pace.

Our project managers ensure that you are always up to date with the latest technology – to improve your guests' experience and your own business.

Elsa Dahlgren, Project Manager at Binero, based in Stockholm, has shared his insights on how we make this possible for our customers through our services.

Hi Elsa! How do you help your customers stay up to date with technology?
- Our aim is to ensure that our customers get the best technology for their specific needs. To achieve this, we keep up to date with the latest technology on the market. When visiting our customers, technicians carefully review the existing equipment and inform our project managers about equipment that needs to be replaced or upgraded. We work proactively to improve and optimize technical solutions to prevent larger and more complex problems in the future. If you are unsure which solution is right for your business, we will guide you in the right direction, and we can make site visits to review your specific needs. Our technical advice is a vital part of every project we undertake.

As a project manager, do you think that technological advances make it difficult for businesses such as hotels and restaurants to stay ahead of the curve in the long term?
Yes, I think most businesses need to accept that technology is constantly evolving and changing.
Customers' expectations of convenient, simple and up-to-date technology are constantly increasing, making it necessary to keep pace with these changes. Offering guests the opportunity to stream their favourite content directly from their hotel room is one example and has also proven to be of great importance for increasing ROX (Return on Experience).

The best way to stay ahead effectively is to have a solid basic structure. This includes enlisting the help of experts to, for example, structure the technology room and carry out professional cabling. By investing in a well-planned technical infrastructure, businesses can more easily adapt to future technological advances. One of our most popular solutions in the hospitality industry right now is EzyStream - TV over the internet - which seamlessly delivers channels to all screens in the business over the internet.

What difference do you think the latest technology makes to hotel guests?
– The latest technology can make a significant difference to guests and customers. Advanced technology improves the customer experience through faster and smoother check-ins, better streaming channels and personalised services. This can mean increased efficiency, improved communication and the ability to offer innovative services that set them apart from their competitors. One example of how we helped one of our customers with this is Hotell Torekov.

“Customers’ expectations for convenient, simple and up-to-date technology are constantly increasing.”